*Please read the terms below carefully.

1. Protection of your personal information

This Privacy and Personal Information Protection Policy (the "Policy") explains the types of personal information collected through the use of the website owned by ÉQUIPEMENTS ROADLOFT INC. ("Roadloft") (the "Site"), the use of such personal information, and the circumstances under which personal information may be disclosed.

Roadloft understands the importance of protecting the personal information of its Users and is committed to respecting their right to the protection of their personal information. For the purposes of this Policy, the term "User" refers to any person aged sixteen (16) and over who uses the Site for their own, non-commercial purposes. If you do not meet the criteria mentioned above or decline the provisions of this Policy, please refrain from using the Site.

Please note that Roadloft may, at its sole discretion and without notice, modify this Policy. It is your responsibility to consult the terms of the Policy to become aware of any changes made periodically. The collection, use, and disclosure of your personal information will be subject to the version of the Policy in force at that time, which corresponds to the version displayed on the Site and available at all times through the use of the Site on a given date.

This Policy is an integral part of the Terms of Use, accessible by clicking on the following hyperlink: https://roadloft.com/contrat-dutilisation/

2. DEFINITION of personal information

Personal information is a factual or subjective piece of information about a person that allows them to be identified (for example, their first name, last name, phone number, or email address). However, personal information does not include business contact information, if such contact information is used to communicate with an individual regarding their employment, occupation, or profession.

3. Consent

Subject to some exceptions, Roadloft must obtain the User's consent for the collection, use, and disclosure of their personal information. Consent can be explicit or implicit. It must also be valid, meaning the User must understand the nature, purpose, and implications of the collection, use, or disclosure of the personal information to which they consent. It can be provided by the User in writing or electronically. Explicit consent is generally given when the User completes and signs an application or membership form and sends it to Roadloft, such as the newsletter subscription form. Implicit consent occurs when Roadloft can reasonably infer that the User has consented, following an action or inaction on their part, or due to circumstances.

4. Collection of information

Roadloft limits the collection of personal information to the information necessary for the stated purposes. Any collection of the User's personal information carried out as part of the payment for products and services through the online payment platform used by Roadloft will be subject to the confidentiality and personal information protection terms applicable to the use of that payment platform.

It is not secure to transmit your payment information, including your credit card number, via email, SMS, or social media. To protect this data, please transmit it only through the online payment platform used by Roadloft.

Despite all efforts made by Roadloft to implement the necessary measures for the protection of the User's collected personal information, RoadLoft cannot guarantee to the User that their personal information is safe from any malicious hacking act. Consequently, any information, personal or otherwise, shared, published, or transmitted on the Site by the User is at their own risk.

5. Use of information

Essentially, the personal information collected allows Roadloft to identify the User, communicate with them, and personalize their service. RoadLoft reserves the right to use the personal information obtained to conduct market research with the aim of adequately meeting the needs of its customers and thus improving its Site and its product and service offerings.

If you have consented to add your email address to Roadloft's mailing list, you may, at any time, choose to no longer receive marketing communications or the newsletter sent by email by unsubscribing via the hyperlink included in these communications or in the Site's Terms of Use.

Roadloft does not sell its Users' personal information to third parties and does not use or disclose such personal information for purposes other than those for which it is collected.

Applicable laws and regulations provide for certain exceptions to this Policy and the use of your personal information. These exceptions could affect privacy practices. For example, Roadloft may collect, use, or disclose its Users' personal information, particularly in the following situations:

• a) if the collection of information is clearly to your benefit and your consent cannot be obtained in a timely manner;
• b) if, by law, the information is considered to be in the public domain;
• c) if the information is disclosed to government agencies under anti-money laundering and terrorist financing laws; or
• d) in the context of tax declarations to competent authorities or other disclosures required by law.

6. Information Protection

Roadloft applies physical, organizational, and technological security measures to protect User personal information against unauthorized access, disclosure, copying, use, or modification, as well as against loss or theft.

Roadloft's computer systems, including those of its subcontractors and hosting partners from whom it procures hardware, software, networks, storage space, and related technologies to ensure the operation and maintenance of the Site, are protected by passwords and are configured so that only individuals who absolutely need to access your personal information for the purposes of their role within Roadloft are authorized to access the secured systems and databases.

7. Cookies, social media, and blog

To ensure proper management of the Site and offer a personalized online experience, Roadloft automatically collects certain non-personal information, standard Internet log file data, including your IP address, browser type and language, access frequency, and referring website addresses, notably by using different types of cookies and conversion tags.

Roadloft does not profile your computer and does not extract any information from your hard drive. Most browsers are configured by default to accept cookies, but the User can change their settings to refuse them or limit their use.

Furthermore, the Site includes certain social media functions. These functions may collect your IP address and leave a cookie to enable the function. Social media functions and widgets are hosted by a third party. User interactions with these functions are governed by the privacy and personal information protection policy of the company providing them.

Roadloft does not endorse any opinions expressed in comments posted by Users on the public areas of the Site and does not verify the accuracy of such comments. Roadloft reserves the right to modify or delete any disrespectful, offensive, abusive, or discriminatory message, question, or comment, at its sole discretion.

Sections of the Site that require authentication, if any, may use cookies to help protect your account from unauthorized Users. Cookies help maintain session integrity and enable increased security, thereby blocking unauthorized attempts to access the User's account.

8. Access to information and questions

In accordance with legal provisions, you have the right to access, rectify, modify or delete personal information held by Roadloft. To do so, or for any questions or concerns regarding the protection of your personal information, please contact Roadloft's customer service by email at the following address: info@roadloft.com.

9. Versions

In case of discrepancies between the English and French versions of this Policy, the French version shall prevail.